LIFECYCLE MANAGEMENT
Infinity Communications Group is here to help you navigate the challenging systems and processes required to manage your carrier or technology partner services. Here are a few of the areas we help customers with on a daily basis:
Upgrades
When you're ready to upgrade existing services, we can help you with the process from pricing and design all the way to implementation and support.
​
Change Orders
If you need to make a change to your existing services whether an incremental change to or a more significant change to a different solution or technology we can help.
​
Relocation
If you're moving branch locations, data centers or your corporate office we can assist with a relocation strategy for your voice and data services.
​
Contract Reviews
Infinity Communications Group can help review your contracts at least 6 months prior to expiration. We'll help you maintain current pricing or negotiate better terms if available. If you need to make changes prior to term end we can help evaluate your options and recommend the best path forward.
​
Support Assistance and Escalation
It can be challenging to keep up with the support numbers and processes for your carriers and technology providers. We can help you get to the right place to get the support you need.
​